Lead Qualification FAQ's

Does the lead capture function work offline?
Yes: If your phone loses data connection (drops off the wifi or your 3G/4G connection) you can still scan and save your leads. But you CANNOT edit the l...
Thu, 26 May, 2016 at 8:06 PM
I can see lots of leads marked as 'Pending', what does that mean?
Your leads haven’t been synced back to the database – they will as soon as a data connection is present. Check your phone is online, and open the app an...
Thu, 26 May, 2016 at 8:08 PM
Can I edit my leads once I've scanned someone?
Yes you can! Tap on ‘Leads’ in the app, tap on the name of the person you want to edit, then tap on ‘Edit’ to make your changes. Tap on Save when you’re do...
Thu, 30 Mar, 2017 at 8:38 PM
Does the camera use a lot of battery?
No, you won't find that you're draining your phone battery by using the camera to scan. 
Thu, 26 May, 2016 at 8:10 PM
Which phone should I be using?
Lead qualification is optimised for Apple iOS 8.0 and above on iPhone and iPad devices and Android devices running 4.0 (Ice Cream Sandwich) and above. O...
Thu, 26 May, 2016 at 8:12 PM
Can I share my login with someone else on the booth?
You require a unique login for each staff member at your booth. This will allow you to run reports for each person to see how many leads they captured. 
Thu, 30 Mar, 2017 at 8:41 PM
I think I scanned more people than are showing in my reports...what's happening?
You might have leads that are 'pending' - that is you've scanned them but they've not synced back to the database because you were off...
Thu, 30 Mar, 2017 at 8:43 PM
How do I access my lead data?
Log in to my.showgizmo.com with the same email address and password you've been using in the app.  Click on the event you're attendi...
Thu, 26 May, 2016 at 8:15 PM
Some information is not showing in my reports. Why is that?
We display all the data that is available to us via the code you've scanned. It might be that some of the badge information (perhaps job title, ...
Thu, 26 May, 2016 at 8:17 PM
Why won't my camera open?
You don't need to open your camera app to use the scanner. Just download the app, click on 'Scan' from the menu and your phone will autom...
Thu, 26 May, 2016 at 8:18 PM